Issue:
How to Update Your Products in the SAGE Supplier Center.
Before you begin, we recommend you download a copy of the Product Data Field Layout (PDF), by clicking here if you have not done so already.
Solution:
How to Update Your Products in the SAGE Supplier Center
Selecting "Products" from the left navigation menu will provide a list of active products. You can search, filter, or sort your products in several different ways to assist you in efficiently updating your products.
Products that have been marked as verified are indicated with a red check mark on the right. These products will be shown as "Verified" in SAGE Workplace to indicate that you, the supplier, have verified the product information and pricing is accurate. Products automatically become verified when you edit them using the SAGE Supplier Center. Please make sure that all your products are verified before you finish editing your products.
To discontinue items in the list, check the box on the right side of the item, choose "Discontinue Tagged Products" from "Actions". Products that have been added within the last 24 hours can be permanently deleted by tagging the items and selecting "Delete Tagged Products" from "Actions".
To edit an item, click the product from the list and then edit in the upper right-hand corner. You may also add new products by clicking "Add Product".
Each item in your product list that has a distinct item number should be entered as an individual product in SAGE. Products that have the same item number but are offered in different colors should be entered as ONE item.
Item Number
This field should contain the item's actual item number. Hyphens, spaces, periods, and forward slashes may be included. All items must have an item number. If your items do not have item numbers, you may enter an asterisk (i.e., "*") to have the system assign an item number automatically. Items with color codes associated with each color option but no other significant differences should not be entered as separate items, so you would leave off the color code in the item number.
NOTE: You may use a maximum of 25 characters.
Verified
Indicates that you, the supplier, have verified the product information and pricing is accurate.
Discontinued
Discontinued products will not show up in product searches but may be located (with a note that it is discontinued) if a distributor searches for the product using the specific SAGE Product Code
Not pictured
Products should have at least one image in most cases. If the item doesn't have an image available, check this box.
Product Name
Enter the product name in this field. Make sure that the product name clearly identifies what the product is. For example, if the product is a flashlight called a "Maxbright", the product name should read "Maxbright Flashlight". Each product must have a unique product name and should be consistent throughout the catalog.
NOTE: You may use a maximum of 100 characters.
Category
Select the product's category from the drop-down list of available categories. The primary category should be whatever the product is. Features of the products should not be considered a category. For example, a flashlight that includes a battery should only be in the Flashlights category (with battery as a keyword). It should not be in the Batteries category. As another example, a memo board with a magnet on the back should only be in the Memo Board category (with magnet as a keyword). Additionally, items that could be used while swimming would not be in the Swimming Pools category.
Most products will only have one category. However, in certain cases, a product may have an additional category. You can choose a secondary category in this case. For example, a keychain with a flashlight should be entered in both the Keychains and Flashlights categories. A maximum of two categories may be listed for a product.
Catalog Page
If you have a catalog, you may enter up to two catalog pages for each product. Catalog Page 1 should be the page which has the most product details. Catalog Page 2 should be either the pricing page or another page where the product is shown. For most products, the Catalog Page 2 field should be blank. If the product is not located on a catalog page, leave both fields blank. For information on how catalog pages are numbered, see Image and PDF Specifications for Supplier's.
Product ID
Issued by our system to tie this specific product to a unique record in SAGE and cannot be changed.
Expiration Date
Date the product pricing expires.
Product Images
You are encouraged to upload up to 99 images for each item. It is very important to upload a Primary logo and Primary blank image at the very least. The Primary logo image should be a product image with logo. The Primary blank image should be blank image without an imprint. The Primary blank image is highly recommended for distributors to use in the SAGE Virtual Design Studio, the most advanced virtual sampling tool in the industry.
To upload your images, first make sure that they meet our specifications. See Image and PDF Specifications for Suppliers.
Select "Edit" below the Primary logo image placeholder to add the product image with logo. Then click "Choose file", locate the file on your computer and click "Open". The image will appear in the thumbnail window and "Has logo" will be automatically checked for the Primary logo image slot. When adding additional images that include an imprint, check "Has Logo".
Next, select "Edit" below the Primary blank image placeholder to add the primary blank image without a logo and follow the same steps. Each additional color or view of the product can then be added. Color options and additional views, such as opened/closed or top/bottom/side are all encouraged.
The additional images should be identified by the color in the Caption box, which supports the ColorSense™ search enhancement feature that automatically display products of a certain color when that color is used as a search criterion.
General Tab
Description
This field should contain the description or romance copy of your product in full sentence form. Please be sure to use complete sentences, like you would on your website to provide a description of the product to your customer. Your description should be end-user safe and not contain any information regarding your company, pricing or sales tactics including, but not limited to, "Includes shipping", "Free setup", "Clearance", "End of Season Sale", or "Limited Stock". Do not use bullet points.
NOTE: You may use a maximum of 1000 characters.
Keywords
Keywords are physical descriptive words regarding the product. These words are used in searches as well as in the product information once a product is found. Consider what words someone may type in when they are looking for this product. You should always include the shape, size, material, and any special uses or features as keywords. The words in your product name, the category, description, themes, and options will already be included as search words, so the keyword field should only include additional search terms for your product.
Enter your keywords as a list separated by commas. For example, a keyword list for a flashlight may look like "Metal, Xenon Bulb, Focusing Beam, Waterproof". Please keep the following guidelines in mind when entering keywords:
• Keep each keyword as short and simple as possible.
• Capitalize the first letter of every word.
• Do not abbreviate.
• Do not include opinions regarding the product (e.g., "best on market" or "pretty")
• Do not use plurals, except in cases where necessary, such as scissors or fireworks.
• Do not enter the category name as a keyword.
• Do not list trademark names as keywords for your item.
IMPORTANT: Please make sure that your keywords are as short and simple as possible and avoid lead-in words. For example, "made with brass" is not a good keyword because it is unlikely that someone will type that to find brass products. Instead, the keyword should just be "Brass".
Consider alternative ways to say something and include all the different ways in your keyword list so that someone will find your product no matter which of the keywords they enter. For example, for a T-shirt with a U.S. flag on it, you could enter "American Flag, US Flag, United States Flag". Or, if the item is a mug that holds a photograph, you could enter "Picture, Photo, Photograph" as keywords.
SPECIAL RULE: Battery sizes should be entered as "A Battery", "AA Battery", "AAA Battery", "C Battery", etc. regardless of how many batteries the product uses.
NOTE: You may use a maximum of 200 characters, with a maximum of 35 characters between each comma.
Colors
The colors field should contain a list of the colors in which the product is available. Each color should be capitalized and separated by a comma. If the color is a shade of a color, the shade should be followed by the base color. For example, "Emerald Green", "Navy Blue", or "Lavender Purple". Camouflage patterns should be referred to as their titles with "Camo" or "Camouflage" as part of the base color.
Each color choice should be separated with a comma. The main color should be listed first, and other colors should be listed after a slash. For example, a multi-colored beach ball would be listed as "Blue/Green/Red".
The colors of non-important parts (e.g., straps) should not be listed. In addition, ink and imprint colors should not be listed in this field. If the product comes in too many colors to list, add as many as possible, then put "Various" at the end. If the colors cannot be chosen and are instead pre-arranged in an assortment, use "Assortment" only.
You may list a PMS color code in the Colors field, so long as a base color is also included.
Base Colors: Beige, Black, Blue, Brass, Bronze, Brown, Clear, Copper, Gold, Gray, Green, Nickel, Orange, Pewter, Pink, Purple, Red, Silver, Tan, White, and Yellow.
NOTE: You may use a maximum of 1,000 characters in this field with a maximum of 35 characters between commas.
Themes (up to 5)
Themes are more general than categories and correspond to areas in which the product may be used. For example, a baseball glove would be in the Sports and Baseball themes. Likewise, an ice scraper would be in the Automotive and Winter themes. Select one or more themes from the list for your product. Don't stretch an item to make it fit. For example, any item could be considered a gift, but that does not mean it should be under the Gift theme. Most promotional products could be given away at a trade show, but only items an exhibitor or show organizer would use at a trade show (booths, signs, lanyards, etc.) should be in the Trade Show theme. Ribbons, bows, wrapping paper, and presentation boxes would fall under the Gift theme. This field is not required, and you are limited to a maximum of 5 themes.
Origin Information
Made in
This is the country in which the product is manufactured. Choose from the drop-down list of geographic codes/countries.
Assembled in
This is the country in which the product is assembled. Choose from the drop-down list of geographic codes/countries.
Decorated in
This is the country in which the product is decorated. Choose from the drop-down list of geographic codes/countries.
Dimensions
This is the physical size of the item. Be sure to include the unit and type for each dimension. For example, 12"L x 5.5"W x 10"H.
Decoration Method
Select the decoration method used on the product from the list. Note that you can make changes to the text as necessary and the dropdown is just a starting point.
No Decoration Offered
Check this field only if you do not offer any decoration for the item, not even for an additional price.
Primary Imprint Area
These fields contain the dimensions of the imprint area on the product and the location. Use the same guidelines for entering dimensions. If your product is not decorated, leave this field blank and check the "Not Decorated" box. Choose the imprint location from the drop-down box, or type in, if not listed. NOTE: You may use a maximum of 150 characters.
Secondary Imprint Area
These are used if there is a second imprint opportunity. Same rules apply as Primary Imprint Area.
NOTE: If more than two imprint locations are offered, you can add the additional locations to the description.
Packaging Information
Packaging
Enter a description of how the products are packaged. For example, "Polybagged". NOTE: You may use a maximum of 50 characters.
Units/Ctn
The Units per Carton field should contain the number of units that are in each carton.
Weight/Ctn
Enter the weight in pounds for each carton in the Weight per Carton field.
Ctn Dimensions
Enter the size of the carton in inches. Must be entered in whole numbers and rounded up. This information is important for an accurate shipping estimate.
Production Time
Enter the minimum and maximum production time for this product measured in working days (5 days per week). A minimum and maximum number of days is required. If 7-10 days is standard, then enter 7 to 10 working days. If it is only 7 days, then enter 7 to 7 working days.
Rush Service
You can also enter a separate production time for rush service. It is understood that rush service may require additional fees. Enter the number of working days (minimum and maximum) for your rush service on this product.
Shipping Point
Country
Enter to identify from which country the product will ship.
Zip/Postal Code
Enter the zip code or postal code from which the product will ship. If a product may ship from multiple locations depending on the destination, we recommend listing the most often used. Additional shipping locations can be listed in the Comments field, as space allows.
Pricing Tab
Quantity
Quantities should increase from left to right across the grid and prices should decrease. They should also be entered in PER UNIT terms. Do not list quantities in lots or other measurements unless the products are prices in that same measurement and people must buy in those units.
Coded Price
Fill in the price grid as appropriate for your product. Pricing should decrease as quantities increase. Enter pricing in dollars and cents, with a decimal point. Use as many decimal places as is necessary.
Price Code
All pricing should be entered using standard industry price codes. If you do not use industry price codes, you can enter net pricing and list "K" as the price code.
Pieces Per Unit
If your product is sold in units of 3 (e.g., golf balls), then you should enter the price of the unit and then put "3" for pieces per unit. However, for most products, you will be entering the per piece price and pieces per unit will be "1". Items that come with a mix of contents, such as a 5-piece place setting or a decanter with four glasses should have a pieces per unit of 1.
NOTE: The ">>" button can be used to expand the same value to the entire row.
This item is quoted upon request
(QUR) may be checked if the product must be quoted for each order. Checking this box will delete any pricing listed.
Price Includes
Select the appropriate options for colors, sides, and locations from the drop-down boxes to describe what is included with the listed price. Note that you can make changes to the text as necessary by typing (the dropdowns are just a starting point). Examples include 1-color, 1 side, 1 location; or Laser Engraved, 1 side. If imprinting is at an additional cost and not included in the listed price, the first Price Includes field should list "Blank".
No decoration included in price
This should be checked if imprinting is not included in the price but is available for an additional price. This will disable the price includes fields and change it to display "Blank". If there is no decoration offered at all, the No Decoration Offered checkbox should be checked instead.
Setup Charges
Additional charges for Setup, Screen, Die, Additional Color Setup, Repeat Setup, Plate and Tooling should be added as needed, as well as the price codes for these charges.
Additional Color Run Charge
For use when additional imprint colors have an associated run charge. Be sure to fill in the price code, if applicable. If there is an additional run charge per location, include it in the Options grid.
NOTE: The ">>" button can be used to expand the same value to the entire row.
Options Tab
Options Name
If there are any additional options/charges for the product, fill in the appropriate fields. This may include different prices for sizes, scents or flavors, add-ons, stock shapes, accessory options, etc., which would be listed as the option name.
Pricing is an upcharge/Pricing is the total
Select whether the option is an upcharge or the total price. Pricing is an upcharge is set as the default.
Values
Add the actual options as values as well as any pricing. There does not have to be a cost associated with these choices to list them in Options. The first row of the Options grids should be what is the default or included option, if applicable. You will also need to add price codes for these options. All pricing should be entered in industry-coded format.
NOTE: These charges can only be PER PIECE. One-time charges CAN NOT be added to the Options field (e.g., rush charges, setup charges, etc.). The ">>" button can be used to expand the same value to the entire row.
Compliance Tab
Select the appropriate standards and regulations from the provided list. If it is not listed or additional compliance information needs to be included, add to the Additional Compliance Details box.
When a compliance is chosen, you may also add documentation that applies to it by clicking "Add Doc".
For Prop 65 warnings, enter warning label verbiage in the Compliance Warning Label field. Standard templates are available in the drop-down menu and can be edited as needed. The "WARNING" required at the beginning of Prop 65 warning labels is automatically added and should be omitted from this field. For more information about SAGE and Prop 65, please visit
www.sageworld.com/prop65.
Other Tab
This section contains several miscellaneous options that may be applicable to your product. These include:
Comment – If there is important information regarding this product that is not captured by any other field, you may use the comment field to enter the information. The comment field should not be used for general comments about the item or for opinions. It is meant only to give the distributor essential information regarding the product that does not belong in the other product fields (e.g., additional setup charges without a location on the pricing tab).
Tags
Environmentally-Friendly – If your product is identified in your catalog and marketing materials as environmentally-friendly, green, made from recycled materials, etc.
Recyclable – If your product bears the recyclable emblem and can be recycled. This does not refer to products made from recycled materials.
Exclusive – If your product is an exclusive item.
New Product – If the product is new to your catalog this year (NOTE: The item must be identified as such in your catalog for you to check this box)
Not Suitable for All Audiences – If the product may not be suitable for all audiences (e.g., condoms, tobacco or marijuana paraphernalia, sexually-suggestive calendars, weapons of any kind, etc.)
Food – If the product is a food or beverage item.
Clothing – If the product is considered a clothing item. This is automatically identified based on the product category.
Hazardous – If the product is considered a hazardous material (NOTE: This ties into the shipping estimator)
Officially Licensed – If you are registered and have the appropriate license to market your product as 'Official'
Social Good Programs
This is for products where a portion of the proceeds is donated to a specific charitable program. For example, if 20% of tumbler sales is donated to the Wounded Warrior Foundation, check "Military/Veteran". If for each sale, a tree is planted, check "Environment". Details of the program should be included in the Description field.
PromoSearch HTML
If you have a SAGE website, the HTML code entered here will show on the detail page for that item on your site only. NOTE: You may a maximum of 1,000 characters.
Inventory Tab
Provide your customers with real-time inventory levels by connecting your back-end system to us through SAGE Connect. Contact us for more information or to schedule a consultation.
Saving Products
Once you are finished, click the "Save & Verify" button and then move to the next product or go back to the product list.